Cd drive not visible windows

Thank you for reading. I truly hope the solutions in this article solved your problem. If another method solved the DVD drive not showing in Windows issue, please let me know and I will make sure to mention your method here. Screen Recorder. Transfer Products. File Management. More Products. After you open the device's Properties dialog box, one of the following errors is listed in the Device status area: Windows cannot start this hardware device because its configuration information is incomplete or damaged.

Code 19 The device is not working properly because Windows cannot load the drivers required for this device. Code 31 A driver service for this device has been disabled. DVD drive missing can also occur when registry entries are corrupted. Therefore, deleting corrupted registry entries in Registry Editor is a feasible solution. Type regedit in the Run dialog box.

Then press Enter. Right-click UpperFilters in the right pane to Delete it. Right-click LowerFilters in the right pane to Delete it. Some apps might not work correctly after using this method. If so, try uninstalling these apps and reinstalling them with the updated version. Rename it as EnumDevice1 , then right click it and choose Modify. Type 1 in the Value data box.

Then click OK. Hopefully your problem can be fixed with one of above methods. If so, well done and congratulations. But just to let you know, there are a variety of reasons can cause DVD drive not showing up in windows It's not surprising that you'll find yourself in the same or similar situation again. So in addition to effective fixes, a preventive strategy is also necessary.

If you create a system backup in advance, you can easily restore the system to a healthy state when problem occurs. It also provide flexible options and plans to suit your different situations. With the Schedule feature, you can even run the system backup task automatically on a regular basis.

Download, install and launch this software, go to Backup interface and choose System Backup. If you want to distinguish this task easier, edit the Task Name. Modifying the registry can cause problems if configured incorrectly. We suggest following the troubleshooting steps provided on this article.

Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Here are my results:. Method 2 result: the device is recognised in the BIOS so no further action seems possible. Method 3 result: As mentioned before , I did uninstall the drivers and Windows reinstalled the same ones with no change. This still resulted in no change. Method 5 result: As stated above , I made this change to the registry , rebooted and the result was no change.

Method 6 result: Again, as stated above , I made this change to the registry , rebooted and the result was no change. Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app. If the drive is not recognized, replace the PxHelp20 registry value. Replace the default text for the new Multi-String value by typing the following and then pressing enter :.

Right-click the new LowerFilters value, and then select modify. Close the Registry Editor and restart the computer. The disc drive should now be recognized by your recording software. If not, update your firmware.

For devices with Windows 10 in S mode, you can only get drivers through Windows Update. If a Let's identify your product to get started page displays, click Laptop or Desktop. Type the model name for your computer in the Or, enter your serial number field, and then click Submit.

If a Matching products webpage opens, select your model number from the list. The software results page for your computer displays with the default operating system selected. If you need to change the operating system, click Change , select your version, and then click Change. If the operating system you want is not on the list, HP does not have drivers for that operating system. Use a different method to download software and drivers.

From the list of available software and driver categories, click the category name, and then click Download. Sometimes there is more than one download available for a component, such as several DVD firmware updates. If this happens, identify the component installed in your computer, and then download the appropriate file. To find the name of a component, search for and open Device Manager. If the issue is recent, restore the computer to a point before the problem began, to resolve the issue.

If the issue persists, recover the computer back to its original configuration. Microsoft provides a reset feature that repairs your computer by reinstalling the operating system. Before using this option, make sure you back up all your important files. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript.

Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model.

How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Turn on the computer. In Windows, search for and open Device Manager. When the installation finishes, the drive name should display in Device Manager.