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Privacy Reviver Privacy Reviver support. MacReviver MacReviver support. Registry Reviver Registry Reviver support. This discrepancy is explained by the contents of the hidden partition. For more information about recovering your hard disk to the original preinstalled contents refer to your on-system help source, Access IBM.

Press the blue Access IBM button or click the Access IBM icon on your desktop, and then browse the Learn section for various topics that cover backing up and recovering.

The blue Access IBM button can help you in many situations when your computer is working normally; and even when it is not. Access IBM is your on-board computer help center that brings you informative illustrations and easy-to-follow instructions for getting started and staying productive.

Use this area to run diagnostics, restore your backups assuming you have made backups using IBM Rapid Restore PC , restore to factory contents ie, what was there when you received your computer , start a utility that enalbes you to change your startup sequence, and get essential system information, and start the IBM BIOS Setup Utility where you can check and change BIOS settings.

On the next page, you will see the Welcome page of Access. Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Click the play button to watch the video clip. Important Regulatory Notice for Users.

Your ThinkPad at a glance. To get the best performance from your diskette drives, use high-quality diskettes such as IBM diskettes that meet or exceed the following standards:.

Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer.

Do not open the display beyond degrees, as this might damage the computer hinge. This will prevent damage to the hard disk drive and data loss.

Do not pick up or hold your computer by the display. Do not pack your computer in a tightly packed suitcase or bag. If you forget a supervisor or hard disk password, IBM will not reset it, and you might have to replace your system board or hard disk drive. Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem.

Analog phone lines are often used in homes, while digital phone lines are often used in hotels or office buildings. If you are not sure which kind of phone line you are using, contact your telephone company. If so, be sure to connect your communication cable to the correct one, so your connector is not damaged.

This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables IBM to notify you about possible technical information and upgrades. This could break the adapter plug. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointer when the cover was pressed from the outside.

Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water that does not contain impurities, wring out as much of the water as you can, and then wipe the display again.

Be sure to dry the display before closing it. To run PC-Doctor for Windows, do as follows:. Click Start. Programs and then to PC-Doctor for Windows. Click PC-Doctor. Choose one of the tests from either the Device Categories or the Test Scripts. Running any tests may take several minutes. Make sure you have time to run the entire test; do not interrupt the test while it is running. The System Test of the Test Scripts runs some tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows.

If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. If you do not find your problem here, refer to Access IBM, your on-board help system. The following section only describes problems that might prevent you from accessing this help system. In the charts, x can be any character. Set this item to Disabled. Note: This will permanently erase the entire contents of the hard disk,. Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer; then turn it on again, and listen again.

Solution: If a power-on password is set, press any key to display the power-on password prompt, and then type the correct password and press Enter. If the power-on password prompt does not appear, the brightness level might be set to minimum brightness.

Turn on the power switch again for confirmation. If these items are properly set, and the screen remains blank, have the computer serviced. Problem: When I turn on the machine, nothing appears on the screen, but I hear two or more beeps.

Solution: Make sure that the memory card is installed correctly. If it is, but the screen is still blank, and you hear five beeps, have the computer serviced. Problem: When I turn on the machine, only a white cursor appears on a blank screen. Solution: Reinstall your operating system, and turn on the computer. If you still see only the cursor on the screen, have the computer serviced.

Problem: My screen goes blank while the computer is on. Solution: Your screen saver or power management may be enabled.

Move the TrackPoint or press a key to exit the screen saver, or press the power switch to resume from standby or hibernation. Solution: If you use a DOS application that supports only x resolution VGA mode , the screen image might look slightly distorted or appear smaller than the display size.

This is to maintain compatibility with other DOS applications. To expand the screen image to the same size as the actual screen, start the ThinkPad Configuration Program and click LCD ; then select the Screen expansion function.

The image might still look slightly distorted. Solution: If you forgot your power-on password, you must take your computer to an IBM reseller or marketing representative to have the password canceled. If you forgot your hard disk password, IBM will not reset your password or recover data from the hard disk. You must take your computer to an IBM reseller or an IBM marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

If you forgot your supervisor password, IBM will not reset your password. Problem: The system does not respond, and you cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power switch for 4 seconds or more. If the computer is still not reset, remove the ac adapter and the battery.

Problem: Some or all of the keys on the keyboard do not work. Solution: If the problem occurred immediately after the computer returned from standby mode, enter the power-on password if any is set. If an external keyboard is connected, the numeric keypad on your computer does not work.

Use the numeric keypad on the external keyboard. Remove the external numeric keypad or the mouse. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard, or mouse, making sure that you have seated the connectors properly. If the external numeric keypad, external keyboard, or mouse are not attached, and any keys on the keyboard still do not work, have the computer serviced.

Solution: The numeric lock function is on. To disable it, press and hold Shift; then press NumLk. Problem: Some or all of the keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problem: The computer enters standby mode unexpectedly. Solution: If the processor reaches a temperature that is too high, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components.

Also, check the settings for standby mode, using Battery MaxiMiser. Problem: The computer enters standby mode immediately after Power-on self-test POST the standby indicator light turns on.

Problem: The critical low-battery error message is displayed, and the computer immediately turns off. Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with a fully charged one.

Problem: When you take action to return from standby mode, the computer display remains blank. Solution: Check whether an external monitor was disconnected while the computer was in standby mode. Do not disconnect the external monitor while the computer is in standby mode or hibernation mode. If no external monitor is attached when the computer resumes, the computer display remains blank and output is not displayed.

This restriction does not depend on the resolution value. Problem: The computer does not return from standby mode, or the standby indicator stays on and the computer does not work. Solution: If the system does not return from standby mode, it may have entered standby or hibernation mode automatically because the battery is depleted.

Check the standby indicator. Connect the ac adapter to the computer; then press Fn. Connect the ac adapter to the computer; then press power button to resume operation. If the system still does not return from standby mode, your system may stop responding and you cannot turn off the computer.

In this case, you need to. If you have not saved your data, it may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the system is still not reset, remove the ac adapter and the battery. Problem: Your computer does not enter standby or hibernation mode. Solution: Check whether any option has been selected that would disable your computer from entering standby or hibernation mode.

Problem: The computer does not enter standby mode as set by the timer under Windows This prevents your computer from entering standby mode even after a timeout. To enable the computer to enter standby mode, do the following:. Move the cursor to Settings and Control Panel. Click Control Panel , and then double-click System. Click the Device Manager tab. Click the Settings tab. Clear the Auto insert notification check box.

To enable it, do as follows:. Start the ThinkPad Configuration program. Click Power Management. Click the Hibernate tab. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox.

Please check your email for further instructions. Enter a new password. ThinkPad G40 Series. Important Notice for Users Important Regulatory Notice for Users The ThinkPad G40 computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use.

Contents Important Notice for Users. Overview of your new ThinkPad computer. Solving computer problems. Getting help and service from IBM. Getting help and service. Important safety instructions 43 Modem safety information. Wireless related information 49 Wireless Interoperability.

Warranty information. Chapter 1. Overview of your new ThinkPad computer 3. Features Diskette drive To get the best performance from your diskette drives, use high-quality diskettes such as IBM diskettes that meet or exceed the following standards: v 1-MB, 3.

Specifications Specifications Size v Width: mm Overview of your new ThinkPad computer 5. Caring for your ThinkPad computer Caring for your ThinkPad computer Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

Important tips: Be careful about where and how you work v Do not leave the base of your computer in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging. Be gentle with your computer v Avoid placing any objects including paper between the display and the keyboard or the palm rest.

Carry your computer properly v Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. Caring for your ThinkPad computer v Use a quality carrying case that provides adequate cushion and protection. Handle storage media and drives properly v Avoid inserting diskettes at an angle and attaching multiple or loose diskette labels, as these can lodge in the drive.

Take care in setting passwords v Remember your passwords. Other important tips v Your computer modem might use only an analog telephone network, or public-switched telephone network PSTN. Overview of your new ThinkPad computer 7. Caring for your ThinkPad computer v Turn off your computer if you are replacing the hard disk drive. Cleaning your computer Occasionally clean your computer as follows: v Use a soft cloth moistened with nonalkaline detergent to wipe the exterior of the computer.

Chapter 2. Solving computer problems Diagnosing problems.



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